COMPLEXITY, COMPETITION, AND CONVERGENCE
Financial services is a complex, competitive landscape where the convergence of technology and ever-changing customer expectations have created an environment where survival of the fittest is the operating reality. To be successful in this environment, financial institutions need trusted advisors who deliver.
Our team of subject matter experts cover a broad list of critical areas including payments, digital banking, core processing, application of emerging technologies, and M&A. This expertise, combined with our firm’s proprietary benchmark database and proven skills in areas like strategy development and negotiation, give us the ability to repeatedly add value to the bottom line of leading banks and credit unions.
On the following pages you will find descriptions and other information on our four primary practice areas: Cost Savings, Revenue Enhancement, Intelligent Automation, and Strategic Advisory Services.
WE WANT YOU ... TO GET WHAT YOU DESERVE
The number of third party options, variety of pricing models, and pace of market change have made selecting the right fit for vendor services challenging at best. SRM’s cost reduction offerings – including RFP services, vendor scorecards, contract negotiations, and conversion management – can add millions in value to your bottom line.
Each year SRM unlocks more than $80 million dollars of value for its clients. Over our history, we have uncovered more than $2.2 billion in value for banks and credit unions. As the landscape in the industry continues to evolve rapidly, more institutions are engaging to get a free analysis of what our cost saving services can do for their stakeholders.
MONEY SELDOM HIDES IN PLAIN SIGHT
87% of financial institutions do not have an enterprise payments strategy. SRM’s revenue enhancement offerings – including payment enterprise mapping and gap analysis, revenue opportunity prioritization, and program management – help banks and credit unions improve their top line and grow their fee income.
As digital networks are extended to include new devices and endpoints bringing new players and ways to pay into the market, competition for consumer payments will increase exponentially. Banks and credit unions will need a clear strategy supported by focused programs designed to meet the specific payment needs of consumers. SRM’s payments pedigree is benefiting many of those institutions today.
BETTER, FASTER, FOR LESS
Artificial intelligence (AI), robotic process automation (RPA), and optical character recognition (OCR) are making it possible for financial institutions to improve operating efficiencies and customer satisfaction. SRM guides our clients to the right opportunities leveraging these technologies and helps implement solutions to optimize results.
The margin compression common at most financial institutions make process efficiency a top priority for many banks and credit unions. The resulting process efficiencies gained from the SRM engagements that utilize AI, RPA, and OCR have allowed organizations to improve productivity, lower error rates, increase customer satisfaction, and improve the top and bottom line.
STRATEGIC ADVISORY SERVICES
BETTER, FASTER, FOR LESS
SRM’s consultants are veterans who have worked for leading brands throughout the industry in areas such as payments, digital banking, core processing, intelligent automation, and M&A. SRM’s consulting offerings include rapid scan evaluations, vision/goal/ strategy definition, playbook
Too many of the banks and credit unions we encounter believe they are limited in how they can compete with financial institutions in their marketplaces. New technology combined with the subject matter expertise required to develop a strong strategic foundation is changing the competitive landscape, allowing SRM to help its clients compete with anyone they wish.
SRM (Strategic Resource Management) has been selected by more than 700 financial institutions to advise in areas such as payments, digital banking, core processing, and operational efficiencies. The company has unlocked billions of dollars in value and improved the competitive advantage of its clients with a reputation for industry-leading subject matter expertise, a proprietary benchmark database, and proven negotiating skills. Visit www.srmcorp.com for more information and follow the company @SRMCorp.